“Both Jill and Sydney are passionate and committed experts in patient and family-centred care, and have been instrumental in promoting it at many levels of the Ontario healthcare system. I have engaged their expertise in a number of academic venues, and their presentations have been extremely well received. Their tireless efforts continue to make a difference.”

Anne Matlow, MD, Institute of Health Policy, Management and Evaluation
University of Toronto

“Jill and Sydney have such passion, energy and expertise. They are such a great complement to one another – a really terrific team. They have a unique combination of first hand experience as patients and families and a strong business background. This combination is a critical perspective to strategically advancing PFCC. Toronto is lucky to have them!”

Juliette Schlucter, Faculty Member
Institute for Patient- and Family-Centered Care, Maryland, USA

“Sydney and Jill are truly committed to PFCC through partnerships and collaboration with health care teams. Their extensive knowledge enables them to provide guidance and leadership to any health care organization who wishes to enhance their ability to engage patients and families in health care decision making. Through strategic leadership this passionate duo have the ability to engage and support organizations in developing a model for PFCC.”

Kimberly Meighan, Manager: Family Resource Centre
The Hospital for Sick Children, Toronto

“Thank you both for your continued support to implement change in an effort to support our families at Sick Kids and beyond our walls. The importance of FCC has resonated with many of the staff within SickKids and I am optimistic your legacy will continue to change and influence our future work.”

Chris Carew, MBA, PMP, Director Child Health Systems
The Hospital for Sick Children, Toronto

“This is simply brilliant! You’ve given me fresh lenses. Thanks a million…”

Kevin Reel, Fellow, Joint Centre for Bioethics
University of Toronto